Feel free to poke around these help topics to find just what you're looking for.
How am i billed?keyboard_arrow_up
Each Droplet is billed per hour up to its monthly cap. You can choose to fund your account via PayPal or you can pay your monthly bill via credit card.
How do I choose between monthly and hourly billing?keyboard_arrow_up
Each Droplet is billed per hour up to its monthly cap. The monthly cost of your Droplet is calculated by running the hourly rate for 28 days (672 hours). Once you reach that amount (e.g. $10/mo for a 1GB VPS), you will not be charged for your server's additional runtime. This allows you to destroy your server before the maximum monthly charge and pay only for what you use.
gamesAm I charged while my Droplet is in a powered-off state?keyboard_arrow_up
Yes. Your diskspace, CPU, RAM, and IP address are all reserved while your Droplet is powered off. If you want to save a Droplet for future use take a snapshot of it and then destroy it. You'll be able to create a new Droplet from the snapshot image anytime to bring it back online.
Do I have to pay the cost of the server every time I create a new one?keyboard_arrow_up
No — you only need to pay for 1 hour of usage. Spinning up a new 512MB server just to test something for a couple of minutes will only cost you $0.0074
What form of payments do you accept?keyboard_arrow_up
We accept Visa, MasterCard, American Express, Discover, and PayPal.
Do you accept debit cards? How about virtual, electron, and prepaid cards?keyboard_arrow_up
Yes, we accept these cards but only in select geographies. We apologize for the inconvenience, but because we receive a large amount of fraudulent sign-ups we've had to restrict the use of virtual/electron and debit cards in some geographies. We made this decision after finding that up to 80% of abusive sign-ups used these types of cards. If you would like to pay with one of these cards, we recommend using the card to send a payment via PayPal.
Do you have a list of issuing banks from India whose credit, debit or prepaid cards are known to work on your payment gateway?keyboard_arrow_up
We have seen customers using cards issued by Citibank, HDFC Bank, ICICI Bank, Standard Chartered Bank, IndusInd Bank, RBL Bank, Axis Bank and Kotak Mahindra Bank have a lower decline rate than others. We would recommend that you use cards issued by one of these banks or use your existing card to send a payment via PayPal.